Delivery Options
At ROM Chocolate, every order is prepared with care so it reaches you as fresh and beautiful as when it left our kitchen. Here is everything you need to know about how we deliver.
Where We Deliver
We currently deliver across Beirut and Mount Lebanon.
If your address is outside these areas, please contact us before placing your order and we will do our best to find a solution.
Delivery Fees and Timing
- The delivery fee for your area is shown at checkout, before you confirm your order.
- After you place an order, our team will contact you by phone to confirm the details and agree on a delivery time.
- Our chocolates and arrangements are prepared to order, so please allow enough time for preparation, especially during busy seasons such as Christmas, Easter and Valentine’s Day.
Weddings, Events and Custom Orders
For wedding dragées, event decoration, personalized boxes and large orders, we recommend placing your order at least 14 days before your event. This gives us time to prepare every detail and to confirm the delivery date and location with you.
Payment on Delivery
For now, all orders are paid by cash on delivery. Please have the exact amount ready when your order arrives.
Coming soon: online card payment and payment with Whish.
Receiving Your Order
- Please make sure someone is available at the delivery address at the agreed time.
- Kindly check your order when it is delivered. If anything is damaged or incorrect, let the delivery person know and contact us within 24 hours with a photo.
- Chocolate is sensitive to heat and humidity. Store it in a cool, dry place (ideally 16–18°C), away from direct sunlight and strong odors. Avoid keeping it in the fridge.
Need Help?
Our team is happy to help with any question about your delivery.
Phone: +961 3 561 517
Email: sales@romchocolate.com
Address: Mar Elias Street, Sin El Fil, Lebanon